Owners, sales, jobs, compliance and money in one place. Your owners self-serve from their phones. Your team stops chasing paper. You get a straight answer in seconds.
A park system for the ledgers. Something else for sales. Accounts software for the books. A shared inbox. And a filing cabinet. Every question you ask needs three of them open at once.
An insurance certificate expired and nobody noticed until something happened.
An owner rang three times to ask when someone is coming to look at the decking.
Site fee arrears live in a spreadsheet that one person keeps and everyone guesses at.
A caravan sale touches five systems and two paper forms before anyone gets the keys.
Gas safety dates sit on a wall planner and in one person's head.
Nobody can say who is on the park this weekend without opening three things.
None of that is a staff problem. It is what happens when the park's information has nowhere to live.
No searching. No tabs. Ask in your own words and ParkPal reads every record it holds for that plot, then tells you what matters and what to do next. Every fact links straight to the record behind it.
Ask by voice or by typing. Answers respect the asker's permissions, so a maintenance engineer never sees an owner's balance.
Decking repair booked with the contractor in three days
Alan asked about it yesterday and nobody has replied
£599.10 site fee instalment 12 days overdue
Policy expires in 21 days with no renewal uploaded
Gas safety retest needs scheduling
Council tax bill rejected and needs resubmitting
New fob request for their grandson, Jack
It's Beryl's birthday tomorrow
Not a wall of charts. A short, ranked list of what is going wrong, what it could cost, and what to do about it. Every line opens the record behind it.
Illustrative park data.
Your real site plan, with every plot on it. Switch between jobs, money, compliance, sales and ownership changes, and the plots that need you light up. Select one and you are a click from the household, the job or the statement.
Beryl and Alan Shaw
Willerby Grasmere, 2020
Illustrative park plan. ParkPal is set up with your own site plan.
Not a general-purpose system with park fields bolted on. ParkPal is built around the plot, because that is how a park actually works.
In your park's branding. Owners raise requests with photos, pay, order gas, manage fobs, upload insurance and proofs, register guests and message the park. The phone stops ringing.
Templates for everything you do twice: PDI, siting, handover, winter drain down, safety tests. Engineers and contractors work from their phones, with before and after photos on every task.
Owners register their guests, arrival dates and cars before they arrive, so reception always knows who is on the park this weekend.
Sale, rent and finance on one account per plot, with site fee plans, gas, callouts and ad hoc charges. Invoices and payments post straight to your accounting system.
Enquiry to handover in one place. Quote from live stock with part exchange, extras, promotions and finance. Deposit, paperwork, e-signature, pre-handover checks and the handover form itself, without re-keying anything.
Gas and electric tests, insurance, annual proofs, inspections, the accident book with RIDDOR, and a park equipment register. Chased automatically, evidenced with dates and photos.
Portal messages, email and WhatsApp in one thread per conversation, linked to the job or request it's about. Internal notes your owners never see.
Co-owners and family members each get their own login under one plot account, so you can see who did what. Fobs, allowances and change windows handled properly.
Open ParkPal and see what needs you: dangerous jobs, approvals waiting, money overdue, renewals clustering, sales at risk. Not a wall of charts.
Owners are used to banking, shopping and booking on their phones. Then they ring the office to order a gas bottle. ParkPal gives them the self-service they already expect, in your branding.
ParkPal runs in its own space for your park, with UK and EU hosting. Your books stay in your own Zoho organisation. Export everything, whenever you want.
ParkPal knows why every transaction exists: which sale, which plot, which fee plan, which job. Zoho Books handles the invoices, payments, balances and VAT returns. Your finance team keeps a proper set of books, and your accountant recognises everything in it.
Your plots and streets, your site plan, your job types, your fee plans, your fob rules, your documents, your branding. Set up for your park, not adapted from someone else's.
Owner-occupied, seasonal opening, drain downs and reconnections, guest registration, subletting.
Year-round residents, pitch fees, utilities recharging, compliance and site licence obligations.
Several parks, one view. Each park keeps its own branding, data and settings.
Thirty minutes, no slides. We'll show you a working park with 500 plots, ask it a question about an owner, and take a caravan sale from enquiry to handover. Then we'll talk about yours.
Thirty minutes, online, with the people who built it.
Open the booking calendarParkPal is built by Flowseasy, a Zoho partner.